ADOTAS – Advertising legend David Ogilvy once said, “If it doesn’t sell, it isn’t creative.” I imagine Ogilvy would have jumped into the digital realm with both feet. Apps. Big data. Mobile. Instant analytics.
A key tec...
ADOTAS – Advertising legend David Ogilvy once said, “If it doesn’t sell, it isn’t creative.” I imagine Ogilvy would have jumped into the digital realm with both feet. Apps. Big data. Mobile. Instant analytics.
A key technology that enables organizations to provide all of those services is cloud computing. The cloud comprises of resources that might not be in an organization’s own data center, but that an organization can spin up within minutes when it needs more computing power. That kind of agility lets companies meet the challenge of a wildly successful digital campaign that yields an unexpected traffic spike that might otherwise swamp an organization’s infrastructure, or handle the slow but steady growth of mobile and social apps and websites. And while in the past brands and agencies would have had to buy servers and keep them on hand to meet contingencies, the pay-as-you go nature of cloud computing generates significant savings over traditional approaches.
A broad range of agencies and brands leverage cloud computing already. Agencies including Domani Studios, Hook Logic, Ruckus Marketing, Vayner Media, Leo Burnett, Publicis, Arc Worldwide, Razorfish, HUGE, and JWT are running campaigns in the cloud. So too are brands such as American Girl, Coty, Lady Gaga, Fox, CBS Interactive, Lionsgate, TMZ, ESPN, and PBS. My employer, RightScale, provides a cloud management platform and professional services to many of these companies to help run campaigns on cloud infrastructure providers such as Amazon Web Services (AWS), Google Compute Engine, Windows Azure, and Rackspace.
For all of its benefits — which also include almost unlimited storage and processing power and high availability for user-facing resources — cloud computing requires significant expertise to implement effectively. If you don’t set up your cloud infrastructure wisely, you can experience delayed launches and blown budgets. But with a little help and guidance, it’s not hard to set out on the right foot. Based on our work with marketing organizations on their cloud computing infrastructure, here are four tips to help ensure the success of your cloud-based digital campaigns:
Plan your cloud infrastructure in parallel with your campaign. You have enough to worry about as you conceptualize and execute your digital campaign. Don’t risk it all by leaving infrastructure decisions to the last minute. Create a team made up of members of both your IT and programming staffs whose mission it is to vet the technology. This mixture of development and operations — DevOps for short — is a key factor in managing today’s computing projects. If necessary, your DevOps team can consult with a trusted partner.
Plan for outages. No matter what kind of infrastructure you use, cloud or a traditional data center, outages are not a matter of if but a matter of when. That storm that keeps shoppers in until just before the holiday could also knock out your application just when it needs to be most available. Make sure you build high availability into your infrastructure plans, so that if one server, network provider, or data center goes down, you can seamlessly transition to your plan B with minimal downtime.
Plan for cloud costs. Congratulations, your campaign is a runaway viral success. Traffic is spiking. And you were smart — you built your campaign on the cloud so it can scale. But your success means you’ve had to roll out unexpected resources, and who’s going to pay for that? A very successful digital campaign may use more computing resources, and therefore be more expensive, than you expect. Use a free tool such as PlanForCloud to help model your cloud cost ranges in advance.
Plan for analytics. One of the greatest things about digital campaigns is the real-time visibility into customer response. We helped the marketing team